Important Information for Business Operators

Welcome and thank-you for opening up your business here along College Promenade! Whether you are a brand new business or a long-standing one, we hope these notes and items listed below will be helpful. 
  • Property owner generally is the party that needs to register a property address for the garbage collection program. 
  • Garbage Collection night is on Thursdays
  • Place items out between 6 p.m. and 9 p.m.
  • All fees for Garbage Bin subscription service and premium Green Bin organics service must be prepaid three months in advance.
  • There is no fee for recycling and once-a-week organics collection. These are included as part of your collection services.
  • Commercial customers who receive curbside collection must purchase 95-gallon Garbage Bins and Blue Bins (recycling) and 35-gallon Green Bins (organics).
    Two weeks’ notice is required to cancel service
  • A-frame signs are rigid, free-standing movable signs (not fastened to the ground or a structure) and include information on one or both sides. A-frame signs require a permit from the City.
  • Cost: $119.05 per year, including HST
  • If you have a permit for a sidewalk café, the A-frame sign must be placed within the permitted café area.
  • Wherever you place your sign, there must be 2.13 m of unobstructed sidewalk between your store front and the road.
    If your store frontage is 6.1 metres or less, one A-frame sign is allowed.
  • If the store frontage is more than 6.1 metres, two A-frame signs are allowed.
  • If snowfall accumulation is 2 cm or less in depth, it is up to residents and businesses to clear their sidewalks of snow and ice within 12 hours of the end of a snowfall.
  • Property owners are responsible for clearing ice and snow from private property – including driveways, parking spaces, steps, ramps and landings – within 24 hours after snowfall ends to provide safe access for people and vehicles.
  • City crews start clearing all public sidewalks when the snow is 2 cm deep and the snow has stopped falling, or when icy conditions dictate.
  • Sidewalk clearing after a snowfall takes approximately 13 hours to complete and, depending on the storm severity, may occur more than once. Sidewalk clearing can continue up to 72 hours after the snow has stopped falling.
  • Check out the PlowTO Map to see if your area has been cleared by City snow plows
  • Curb lane cafes provide expanded temporary outdoor dining space for use by licensed food and drink establishments. Curb lane cafés are outdoor dining areas located on the street, directly adjacent to a curb.
  • CafeTO Grant (formerly called CaféTO Property Improvement Program) is available to owners and tenants of commercial and industrial properties in Toronto to improve the appearance and/or function of their curb lane cafés, commercial patios and sidewalk cafés. Applications are open until June 4th or until funds are exhausted. 
  • Sidewalk cafes, formerly known as boulevard cafés, are outdoor eating areas located on sidewalks where food or drinks is served to the public by a licensed eating or drinking establishment.
  • Patios on Private Property Outdoor are regulated by the City’s zoning by-laws. Many of the zoning rules are intended to manage potential conflicts between outdoor patios and other nearby properties. 
The presence of graffiti on private and public property has numerous negative impacts on the community. To help combat graffiti vandalism, the College Promenade BIA has a FREE Graffiti Removal Program and is open for enrollment at any time. Combating graffiti vandalism will help to provide a clean, vibrant, safe and welcoming community for all residents, businesses and visitors. 

General Guidelines for Graffiti Removal:
  • Pressure washing and/or repainting. Only the actual area of graffiti will be painted or pressure washed. Glass surfaces are not included. 
  • Graffiti removal at the front of the property up to 10 feet high (corner units being cleaned up to 20 feet along the side) 
  • ​This program does NOT remove graffiti from the rear areas of properties 
311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. No longer will you have to try to find the right division or individual at the City to get information or help. Finding information about everything from Toronto Public Library hours of operation to reporting a missed garbage pick-up, 311 Toronto is here to help.
Citizens can file an online report for instances like damage to property, local traffic issues, graffiti, lost property and more.
Land Acknowledgement
The City of Toronto acknowledges that what we now call Toronto is on the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. The City also acknowledges that Toronto is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands.
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